Privacy Policy for Vidveda
Updated Date: 20-June-2025
Vidveda (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our marketplace platform. By accessing and using Vidveda, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information from users in different ways, including when you visit our platform, register for an account, use our services, or communicate with Ayurvedic professionals through our platform. The types of information we may collect include:
Personal Identification Information: Name, email address, phone number, address, and other relevant contact details.
Health and Consultation Information: Any health-related data you choose to share when booking services or consulting with Ayurvedic professionals.
Payment Information: Billing information, credit/debit card details, and transaction history related to services purchased.
Usage Data: IP address, device type, browser type, pages visited, and other technical information collected through cookies or similar technologies.
How We Use Your Information
Vidveda uses the information we collect for the following purposes:
To provide you with access to the marketplace and connect you with Ayurvedic professionals.
To process transactions and manage payments for services.
To improve and personalize our platform, services, and user experience.
To communicate with you about your account, updates, and services.
To conduct research and analytics to enhance our platform.
To comply with legal obligations and enforce our terms of service.
Sharing Your Information
We may share your personal information in the following scenarios:
With Ayurvedic Professionals: To facilitate the connection between you and the professionals listed on our platform, we may share certain information (such as your name, contact details, and consultation needs).
Service Providers: We may engage third-party service providers who assist with our platform’s operation, payment processing, data hosting, or marketing services. These providers are contractually bound to protect your information.
Legal Requirements: We may disclose your information if required by law, or to comply with legal processes or government requests.
Security of Your Information
We employ a variety of security measures to protect the integrity of your personal data, including encryption, firewalls, and secure server technology. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
Access your personal information and request a copy of the data we hold about you.
Update or correct your information if it is inaccurate or incomplete.
Delete your account and personal data, subject to our retention policies and legal obligations.
Opt-out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve the functionality and performance of our platform. Cookies help us recognize your preferences, track usage patterns, and personalize your experience. You can modify your browser settings to reject cookies, but this may limit your ability to use some features of the platform.
Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
Vidveda reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our platform, and the “Effective Date” at the top of this page will be revised accordingly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: contact@vidveda.com
Phone: [Insert Phone Number]
Address: [Insert Address]
